Is your Inventory riddled with stockouts and causing potential revenue loss? Set up alerts to get notified when your items/SKUs reach reorder points or stock out.
Step-by-step guide:
Step 1: Choose an Alert type
Choose the SQL List based alert to trigger an alert to the Inventory Manager when any SKU reaches its reorder point.
Step 2: Write an SQL query to fetch a value
Sample Query: to fetch all the items which are OOS or have reached their re-order point.
Step 3: Configure Alert Condition
- Alert Frequency: 1 Hr
- Unique value column: item_id
Step 4: Configure Team and Assignees
- Team is responsible for this alert (optional) - Inventory Management
- Person assigned to the incidents (optional) - Category Manager
Step 5: Configure Alert and Incident Details
- Alert name: Item Stockouts
- Configure Incident Tile: Item# #{{items_id}} is stocked out. Please re-order it.
- Default Incident Priority: High
Step 6: Setup Notifications
- Channel: email
- id: inventory_manager@org.com
- Escalation:
- Duration: 1 Day
- Member: Management
- Channel: email: management@hq.com
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