Alerts on Conversion rate drops in your User Journey
Identifying conversion rate drops in your User Funnel in real-time
Value Delivery
Step-by-step guide
Step 1: Choose an Alert type
Choose the SQL Metric based alert to trigger an alert when conversion rates are dropping at any leg of your User’s Journey on the product.
Step 2: Write an SQL query to fetch a value
Sample Query - to fetch conversion rates between Listing Page and Product Details Page for the Last 7 Days.
Step 3: Configure Alert Condition
- Alert Frequency: 24 Hrs
- Column: lp_pdp_conversion_rate
- Operator: <
- Value: #{{critical_threshold}}
Step 4: Configure Team and Assignees
- Team is responsible for this alert (optional) -
- Person assigned to the incidents (optional) - Category Manager
Step 5: Configure Alert and Incident Details
- Alert name: Conversion rates dropping in User Funnel
- Configure Incident Tile: #{{cateogry_name}} is seeing drop in Listing Page vs. Product Page conversions.
- Default Incident Priority: Medium
Step 6: Setup Notifications
- Channel: email
- id: #{{your_email}}
- Escalation:
- Duration: 1 Week
- Member: Senior Category Development Manager
- Channel: email - #{{senior managers email}}