Setup Automated Workflows that Require a Human-in-the-Loop
Locale helps you set workflows that need human intervention. Assign workflow steps to the right person and track each step until completion.
Detect Business Exceptions and Resolve Them Within SLA
Monitor your business processes seamlessly from Locale. Setup workflows for issues that need human attention.
Choose from 50+ pre-built report templates or create your own
Merge data from different sources
SaaS tools, and data warehouses
Use SQL for custom rules and joins
customize any business logic with SQL
Setup alerts on top and assign it to the right person
Alerts on Slack, WhatsApp, and Email
in case of any business issues
Tag people in multi-step workflows
for collaboration across stakeholders
Get visibility on whether issues are solved and if not, auto-escalate
Escalation matrix
To resolve high priority issues
Automation to trigger action
for closing the loop
Start with No-Code Templates in <5 mins
Zoom Teacher Attendance
Get notified on WhatsApp about late arrivals.
Stripe Payment Failure
Get alerted and automatically trigger cashback API.
Shopify Inventory Stockout
Trigger Slack alerts once inventory reaches below the reorder point.
Order SLA Breach
Trigger alerts on Locale once order breaches its threshold.
Ops Team Performance
Send a weekly email to leadership on resolution and performance.
Failed/Unattempted Pickup
Create Zendesk tickets for customer support follow-up.
Connect 100+ Tools with Locale
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Advanced Automations to Resolve Issues within SLAs
Help your team manage high-priority issues with our advanced features and improve customer experience.
Convert Notifications to Tasks
to ensure they get resolved and aren't missed
SQL Editor
fo cases that involve complex business logic
Action Buttons
for manual, behind-the-scenes actions
Multi-Step Playbooks
with custom status to track progress on each action
Three Escalation Levels
to ensure important notifications are solved
Insights on Team Performance
to measure how your team is performing
One Platform. Multiple Use Cases. True Impact.
Apollo 24/7
Check how India's leading digital healthcare platform slashed TAT breaches by 27%
Case in detail
Mosaic Wellness
Dive into how Mosaic Wellness improved doctor’s completing consultations by 70%
Case in detail
Wakefit
Explore how Wakefit reached ZERO inventory stockout instances with Locale
Case in detail
You’re in Good Company
Every new tool undergoes some resistance from the team. We didn’t face this with Locale. All our alerts go to the tools they already use.
Arnav Pandey
CPO, Jiva
Locale was the easiest implementation I've seen. My team saw the value in the product right away. Escalations have almost come down to zero. A few teammates from the escalations team now work in other teams.
Aqil Ashique
CEO, Driver Logistics
We have different teams that look into different tasks. Both fulfilment and finance teams get notified at the same time using Locale for orders with payment issues.
Mohd Naseem
CPO, Boult Audio
Since adopting Locale, we've experienced significant strides in customer satisfaction. Response times have been slashed by 30%, and our first-contact resolution rate has soared by 15%. This tool truly empowers our team to deliver top-notch support.
Neelesh Kumar
Product, Boult Audio
Locale increased ownership and streamlines how exceptions are managed. We now zoom out based on the incident resolution to make operations team run better and smoother than before.
Sudarshan Ravi
CPO, LetsTransport
The partnership with Locale.ai has been a success for us. We are proactively able to keep our teams informed and well prepped for the future. Onwards and upwards!
Vinay Bharadwaj
Head of Engineering, Vananam
Companies get banned from marketplaces if they have inventory stockout issues frequently. With Locale, we have been able to manage our inventory stocks flawlessly.
Kaustabh Chakraborty
VP of Ops, Wakefit
Companies get banned from marketplaces if they have inventory stockout issues frequently. With Locale, we have been able to manage our inventory stocks flawlessly.
Kaustabh Chakraborty
CPO, Wakefit
Become Proactive in Your
Operations with Locale
