10x Better Reports & Alerts
Real-time alerts, escalation matrix, and automation to resolve operations issues faster.
Solve Issues Proactively Before They Reach Your Users
Spend lesser time searching for issues and more time solving them.
Choose from 50+ pre-built report templates or create your own
Merge data from different sources
SaaS tools, and data warehouses
Use SQL for custom rules and joins
customize any business logic with SQL
Setup alerts on top and assign it to the right person
Alerts on Slack, WhatsApp, and Email
in case of any business issues
Tag people in multi-step workflows
for collaboration across stakeholders
Get visibility on whether issues are solved and if not, auto-escalate
Escalation matrix
To resolve high priority issues
Automation to trigger action
for closing the loop
Most Common Use Cases on Locale
Zoom Teacher Attendance
Get notified on WhatsApp about late arrivals.
Stripe Payment Failure
Get alerted and automatically trigger cashback API.
Shopify Inventory Stockout
Set up reports to recieve email for low stocks.
Order SLA Breach
Trigger Slack alerts if they exceed a threshold.
Ops Team Performance
Send a weekly email to leadership on resolution and performance.
Failed/Unattempted Pickup
Create Zendesk tickets for customer support follow-up.
Get Started With Our Suite of 100+ Integrations
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Salesforce
Shopify
Google Sheets
MySQL
MongoDB
SQL Server
ClickHouse
BigQuery
AWS Redshift
AWS Athena
Snowflake
PostgreSQL
Gmail
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Gmail
Slack
Teams
Zendesk
Freshdesk
Jira
Zoho CRM
Hubspot
Airtable
Amazon Selling Partner
Asana
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Asana
Chargebee
Clickpost
Clickup
Databricks
eBay
Github
Google Business
Oracle DB
Paypal
SMS
Stripe
Automate End-to-End Operations Workflow
Decrease your issue response time and give a great customer experience.
Advanced Reporting
through SQL editor interface.
SOPs and Playbooks
for context-driven action plans.
Insights and Analytics
to measure team performance.
Multiple Escalation Levels
add new columns, group or aggregate data, set filters, etc.
Slack and WhatsApp Native
for notifications and escalations.
Customisable
Webhooks
to setup automation for any use case.
One Platform. Multiple Use Cases. True Impact.
Apollo 24/7
Check how India's leading digital healthcare platform slashed TAT breaches by 27%
Case in detail
Mosaic Wellness
Dive into how Mosaic Wellness improved doctor’s completing consultations by 70%
Case in detail
Wakefit
Explore how Wakefit reached ZERO inventory stockout instances with Locale
Case in detail
You’re in Good Company
Every new tool undergoes some resistance from the team. We didn’t face this with Locale. All our alerts go to the tools they already use.
Arnav Pandey
CPO, Jiva
Locale was the easiest implementation I've seen. My team saw the value in the product right away. Escalations have almost come down to zero. A few teammates from the escalations team now work in other teams.
Aqil Ashique
CEO, Driver Logistics
We have different teams that look into different tasks. Both fulfilment and finance teams get notified at the same time using Locale for orders with payment issues.
Mohd Naseem
CPO, Boult Audio
Since adopting Locale, we've experienced significant strides in customer satisfaction. Response times have been slashed by 30%, and our first-contact resolution rate has soared by 15%. This tool truly empowers our team to deliver top-notch support.
Neelesh Kumar
Product, Boult Audio
Locale increased ownership and streamlines how exceptions are managed. We now zoom out based on the incident resolution to make operations team run better and smoother than before.
Sudarshan Ravi
CPO, LetsTransport
The partnership with Locale.ai has been a success for us. We are proactively able to keep our teams informed and well prepped for the future. Onwards and upwards!
Vinay Bharadwaj
Head of Engineering, Vananam
Companies get banned from marketplaces if they have inventory stockout issues frequently. With Locale, we have been able to manage our inventory stocks flawlessly.
Kaustabh Chakraborty
VP of Ops, Wakefit
Companies get banned from marketplaces if they have inventory stockout issues frequently. With Locale, we have been able to manage our inventory stocks flawlessly.
Kaustabh Chakraborty
CPO, Wakefit
Become Proactive in Your
Operations with Locale
